Property Owner Resources
Current Clients
Every Real Property Management client who signs a management agreement with us receives an online account. Your secure account is convenient and easy to access anywhere in the world any time you need and provides useful features and information to maximize your experience with Real Property Management Citadel.
- View Account Activity
- Access Reports and Financial Statements
- Request Assistance
- Receive Notifications from Real Property Management
- Find Information for Tax Return Purposes
Not a Client Yet?
Contact us for a free property assessment, learn why we are your best choice locally, and how Real Property Management Citadel can help you protect your investment and maximize your return.
Why Choose Us?
- Competitive Pricing
- Aggressive Marketing Strategy
- Quick Payments
- Online Accounting
- Leasing Services
- State and City Compliance
- Proprietary Performa Calculator
What makes Real Property Management Citadel different from other property management companies?
Real Property Management Citadel offers a comprehensive, hands-on approach that exceeds the standard property management services. We combine proactive management with protection plans and premium service to maximize returns, minimize vacancy, and protect your investment.
Our expertise in real estate development, construction, and property management enables us to solve complex problems efficiently, providing Orange County property owners with a professional and reliable advantage.
How do you screen and place tenants?
Every prospective tenant undergoes a thorough, legally compliant screening process, including:
- Credit checks (with tenant consent)
- Rental history verification, including calls to previous landlords
- Employment and income verification (with tenant authorization)
- Criminal background check (California-compliant)
- Identity and documentation verification to prevent application fraud
- Personal and professional references
Our goal is to place reliable, responsible tenants while fully complying with Fair Housing and privacy laws.
What happens if a tenant doesn't pay rent?
We provide rent protection and legal support. If a tenant fails to pay, our team works with licensed California attorneys to follow proper legal procedures, maintain thorough documentation of all communications, and protect the owner’s rights. Our approach is designed to minimize financial risk while ensuring full compliance with California landlord-tenant law, thereby providing Orange County owners with top-level protection.
How is maintenance handled?
Maintenance requests are handled promptly and professionally. We work with licensed and trusted vendors, ensure fair pricing, and document all work. Urgent issues are addressed promptly to ensure property protection and tenant safety.
How do owners stay informed about their property?
Owners have 24/7 access to our online portal, including:
- Real-time financial reports
- Maintenance updates
- Tenant communications
- Lease agreements and documents
Can you handle renovations or construction projects?
Yes. We oversee repairs, remodeling, and upgrades to enhance property value and ensure code compliance, coordinating licensed professionals where required by California law.
How do you handle legal and regulatory compliance?
We stay current on local, state, and federal laws, including Fair Housing and landlord-tenant regulations. All leases, notices, and procedures are fully compliant, ensuring protection for both owners and tenants.
What types of properties and tenancy arrangements do you manage?
We manage a wide range of residential properties, including:
- Single-family homes
- Multi-family units (duplexes, triplexes, and larger complexes)
- Condominiums and townhomes
- Investment properties
- Student housing near universities
- Vacation or short-term rentals (where legally permitted)
- Specialty or niche rental properties
We also handle various tenancy arrangements, including long-term leases, month-to-month agreements, and corporate/professional rentals, all while ensuring legal compliance and protecting the interests of our owners.
What is your fee structure?
Our fees are transparent and competitive, tailored to each property. They cover tenant placement, ongoing management, rent collection, maintenance coordination, and financial reporting. Additional services, such as renovations or specialized vendor coordination, are provided at market rates, subject to owner approval.
Do you manage properties in HOAs?
Yes. For properties located in HOAs, we ensure compliance with all association rules and regulations while managing the property efficiently and professionally.
How quickly can you fill a vacant unit?
Timelines vary depending on the property type, market conditions, and unit readiness. We aim for fast, efficient placement through professional marketing, showings, and tenant screening, giving Orange County owners a competitive advantage.
How do you maximize rental income for owners?
We conduct market analysis, implement effective marketing, and ensure units are rent-ready. Our goal is to minimize vacancies and maximize returns.