Skip to Content

The Most Common Tenant Screening Mistakes and How to Prevent Them

Happy young couple signs a document to finalize their agreement with a property manager. Tenant screening is a vital critical steps in rental property management, but errors can lead to costly challenges for property owners and managers. Personal biases or neglecting essential parts of the background check and key steps in the screening process can cause significant issues, including late payments, property damage, tenant turnover, or legal complications. Avoiding these mistakes allows you to attract high-quality tenants and keep your properties running smoothly. This guide explores common tenant screening mistakes and provides practical tips for effective tenant screening to improve tenant retention in rental markets nationwide.

Mistake #1: Failing to Screen Consistently

Consistency is the foundation of effective tenant screening, yet many apply uneven standards across applicants. When emotions or personal biases influence your decisions, you risk missing great tenants or facing Legal action, which property owners and managers strive to avoid. Federal laws prohibit discrimination in housing, and a mistake during screening, such as inconsistent criteria, can trigger lawsuits. To prevent this, use a standardized screening process that ensures compliance, promotes fairness in the application process, and shields your business from legal complications, fostering trust in your screening practices.

Mistake #2: Not Checking the Right References

A common mistake in tenant screening is failing to verify the correct references, which can undermine your evaluation. During the application process, collect personal and professional references from prospective tenants, including previous landlords, Employment history, financial references, and personal character references. Then, be sure to contact all of these references and ask the right questions.

For example, you could ask them how long they’ve known the applicant, their job performance, how well they care for their current living space, and if they’ve noticed any red flags. Depending on the type of reference, you should customize your list of questions accordingly.

Mistake #3: Overlooking Credit and Background Checks

Skipping run credit and background checks on the applicant is a serious mistake in tenant screening that can expose your property to risks. These assessments, standard in rental markets nationwide, enable property owners and managers to learn valuable information about their renters.

Credit and background checks tell a story about a person and can help you identify possible red flags, such as prior evictions, criminal history, or financial difficulties. While not every negative item on a credit report or a background check is an automatic cause for rejection of an application, these checks do give you what you need to make an informed decision about your next tenant.

Mistake #4: Ignoring Rental History

Ignoring Rental history is a critical mistake a rental property manager can make, as it predicts a renter’s likely future behavior. Reviewing the previous landlord’s report can reveal lease agreement violations, including late payments, property damage, or other issues. Even if disagreements during the rental period occurred, this information offers insight into how applicants behave as a renter. Failing to verify Rental history is a mistake rental property owners and managers make during the screening process that can lead to significant issues, so always check past rental performance.

Mistake #5: Inadequate Communication with Applicants

Not communicate clearly and consistently with the applicant is a frequent mistake during the screening process, impacting the renter’s experience. The application process can be a stressful experience for renters, fostering negative feelings if expectations are unclear. To foster a positive relationship with your tenant, be transparent about your application requirements, timelines, and how your decision will be communicated. Consistent communication, sustained throughout your association, helps avoid misunderstandings that could result in negative reviews, supporting tenant retention and enhancing your reputation.

Get Your Screening Process Right!

These tips and strategies help you avoid the top mistakes rental property owners and managers make during the screening process, improving tenant retention and helping boost your reputation as a landlord. Diligent tenant screening ensures reliable, high-quality tenants.

For a streamlined screening process, trust Real Property Management Citadel’s expert property management services. Optimize tenant screening in Irvine with our compliant approach. Contact us online or call 949-202-1500 for professional assistance today!

We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

See Full Details